My app hasn't shown any updated readings for a while. What should I do?

On the main dashboard of the App, swipe down to refresh the data. If the last reading was more than 24 hours ago, there may be a network connection or power issue. 

Common causes include: 

1. Network issues (e.g. WiFi router turned off, new WiFi network name/password, no cellular signal)
2. Sensor battery

To confirm the cause of the issue - inspect the physical sensor. Take the sensor off the tank and check that:

1. It has power, and is able to turn on when the button is pressed. If no response, check the batteries.
2. If the sensor responds to the button press, use the status LED sequence / colour to troubleshoot.

For WiFi sensor status info, click here. 

For cellular/LTE sensor status info, click here.