My sensor sends a reading when I press the button, but then I get no updates.

Modified on Sat, 8 Feb at 4:49 PM


In some cases, increasing the reading frequency of the sensor can help with intermittent data issues. Set the sensor to read more frequently - every 2 / 4 hours. This can be adjusted in the mobile app under Settings > Sensor/Tank Settings > Update Frequency. More frequent readings increase accuracy but reduce battery life.  


Press the READ button on the sensor to wake the unit up so that the new settings can be applied.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article